Zyxel-communications 2002 Series Manual de usuario

Prestige 2002 SeriesVoIP Analog Telephone AdaptorUser’s GuideVersion 3.60August 2004

Prestige 2002 Series User’s Guide10 Table of Contents10.5 Restart Screen ...

Prestige 2002 Series User’s Guide100 IndexFF/W Upload Screen 64Factory Defaults 68Fax 19FCC 4Firmware 64Firmware Upgrades 19Firmware Upload Error 66Fi

Prestige 2002 Series User’s GuideIndex 101OOK Response 40Outgoing Call use 54PPassword 23, 30PC Ethernet Port 35PC LED 71PCM 46Per-Hop Behavior 51PHB

Prestige 2002 Series User’s Guide102 IndexSIP Registration Status 64SIP Server Address 48SIP Server Port 48SIP Servers 40SIP Service Domain 39, 48SIP

Prestige 2002 Series User’s GuideList of Figures 11List of FiguresFigure 1 Internet Telephony Service Provider Application ...

Prestige 2002 Series User’s Guide12 List of FiguresFigure 39 Windows 95/98/Me: TCP/IP Properties: IP Address ... 79Figure 4

Prestige 2002 Series User’s GuideList of Tables 13List of TablesTable 1 Web Configurator Screens Summary ...

Prestige 2002 Series User’s Guide14 List of TablesTable 39 “Natural” Masks ...

Prestige 2002 Series User’s GuidePreface 15PrefaceCongratulations on your purchase of the Prestige 2002 Series VoIP Analog Telephone Adaptor. Your Pre

Prestige 2002 Series User’s Guide16 PrefaceSyntax Conventions• “Enter” means for you to type one or more characters. “Select” or “Choose” means for yo

Prestige 2002 Series User’s GuideChapter 1 Introducing the Prestige 17CHAPTER 1Introducing the PrestigeThis chapter introduces the main features and a

Prestige 2002 Series User’s Guide18 Chapter 1 Introducing the PrestigePSTN LifelineThe Prestige 2002L has a LINE port for connecting a PSTN line. You

Prestige 2002 Series User’s GuideChapter 1 Introducing the Prestige 19Voice Activity Detection/Silence SuppressionVoice Activity Detection (VAD) reduc

Prestige 2002 Series User’s Guide20 Chapter 1 Introducing the PrestigeThe following figure shows a basic example of how you would make a VoIP call thr

Prestige 2002 Series User’s GuideChapter 1 Introducing the Prestige 21Figure 2 IP-PBX Application

Prestige 2002 Series User’s Guide22 Chapter 1 Introducing the Prestige

Prestige 2002 Series User’s GuideChapter 2 Introducing the Web Configurator 23CHAPTER 2Introducing the WebConfiguratorThis chapter describes how to ac

Prestige 2002 Series User’s Guide24 Chapter 2 Introducing the Web ConfiguratorFigure 4 Enter Password5 You should see a screen asking you to change

Prestige 2002 Series User’s GuideChapter 2 Introducing the Web Configurator 252.3 Resetting the PrestigeIf you forget your password or cannot access

Prestige 2002 Series User’s Guide26 Chapter 2 Introducing the Web ConfiguratorFigure 6 Web ConfiguratorThe following table describes the sub-menus.T

Prestige 2002 Series User’s GuideChapter 2 Introducing the Web Configurator 272.5 Common Screen Command ButtonsThe following table shows common comma

Prestige 2002 Series User’s Guide28 Chapter 2 Introducing the Web Configurator

Prestige 2002 Series User’s GuideChapter 3 System Screens 29CHAPTER 3System ScreensThis chapter provides information on the System screens.3.1 System

Prestige 2002 Series User’s GuideCopyright 3CopyrightCopyright © 2004 by ZyXEL Communications Corporation.The contents of this publication may not be

Prestige 2002 Series User’s Guide30 Chapter 3 System ScreensFigure 7 System General 3.4 Configuring PasswordTo change your Prestige’s password (rec

Prestige 2002 Series User’s GuideChapter 3 System Screens 313.5 Pre-defined NTP Time Servers ListThe Prestige uses the following pre-defined list of

Prestige 2002 Series User’s Guide32 Chapter 3 System Screens3.6 Configuring Time SettingTo change your Prestige’s time and date, click SYSTEM in the

Prestige 2002 Series User’s GuideChapter 3 System Screens 33Current Date This field displays the date of your Prestige. Each time you reload this page

Prestige 2002 Series User’s Guide34 Chapter 3 System Screens

Prestige 2002 Series User’s GuideChapter 4 Ethernet Screens 35CHAPTER 4Ethernet ScreensThis chapter describes how to configure the Prestige’s Ethernet

Prestige 2002 Series User’s Guide36 Chapter 4 Ethernet Screens4.1.3 PPPoE EncapsulationPoint-to-Point Protocol over Ethernet (PPPoE) functions as a d

Prestige 2002 Series User’s GuideChapter 4 Ethernet Screens 37Figure 10 ETHERNETTable 7 ETHERNETLABEL DESCRIPTIONGet IP Address Automatically Sele

Prestige 2002 Series User’s Guide38 Chapter 4 Ethernet Screens4.3 Configuring the Ethernet Management PortClick ETHERNET in the navigation panel and

Prestige 2002 Series User’s GuideChapter 5 Introduction to VoIP 39CHAPTER 5Introduction to VoIPThis chapter provides background information on VoIP an

Prestige 2002 Series User’s Guide4 Federal Communications Commission (FCC) Interference StatementFederal CommunicationsCommission (FCC) InterferenceSt

Prestige 2002 Series User’s Guide40 Chapter 5 Introduction to VoIP5.2.2 SIP Call ProgressionThe following figure displays the basic steps in the setu

Prestige 2002 Series User’s GuideChapter 5 Introduction to VoIP 41Figure 12 SIP User Agent Server5.2.3.2 SIP Proxy ServerA SIP proxy server receive

Prestige 2002 Series User’s Guide42 Chapter 5 Introduction to VoIPFigure 14 SIP Redirect Server5.2.3.4 SIP Register ServerA SIP register server mai

Prestige 2002 Series User’s GuideChapter 5 Introduction to VoIP 43Figure 15 NATNAT does not translate IP addresses that are imbedded in the data str

Prestige 2002 Series User’s Guide44 Chapter 5 Introduction to VoIPFigure 16 Full Cone NAT5.3.2.2 Restricted Cone NATRestricted cone NAT maps all re

Prestige 2002 Series User’s GuideChapter 5 Introduction to VoIP 45Figure 18 Port Restricted Cone NAT5.3.2.4 Symmetric NATSymmetric NAT is different

Prestige 2002 Series User’s Guide46 Chapter 5 Introduction to VoIP5.4 SIP ALGSome NAT routers may include a SIP Application Layer Gateway (ALG). A SI

Prestige 2002 Series User’s GuideChapter 6 VoIP Screens 47CHAPTER 6VoIP ScreensThis chapter describes how to configure advanced VoIP and QoS settings.

Prestige 2002 Series User’s Guide48 Chapter 6 VoIP Screens 6.3 Advanced VoIP Settings ConfigurationClick VoIP in the navigation panel, select a SIP a

Prestige 2002 Series User’s GuideChapter 6 VoIP Screens 49Figure 21 VoIP AdvancedThe following table describes the labels in this screen. Table 11

Prestige 2002 Series User’s GuideZyXEL Limited Warranty 5ZyXEL Limited WarrantyZyXEL warrants to the original end user (purchaser) that this product i

Prestige 2002 Series User’s Guide50 Chapter 6 VoIP ScreensMin-SE When two SIP devices negotiate a SIP session, they must negotiate a common expiration

Prestige 2002 Series User’s GuideChapter 6 VoIP Screens 516.4 Quality of Service (QoS)Quality of Service (QoS) refers to both a network's abilit

Prestige 2002 Series User’s Guide52 Chapter 6 VoIP ScreensYour Prestige can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network.

Prestige 2002 Series User’s GuideChapter 7 Phone 53CHAPTER 7PhoneThis chapter covers how to adjust the Prestige’s phone settings.7.1 Phone Introducti

Prestige 2002 Series User’s Guide54 Chapter 7 PhoneFigure 24 Phone PortThe following table describes the labels in this screen. Table 13 Phone Por

Prestige 2002 Series User’s GuideChapter 8 Phone Book 55CHAPTER 8Phone BookThis chapter covers how to configure the Prestige’s phone book.8.1 Phone B

Prestige 2002 Series User’s Guide56 Chapter 8 Phone BookFigure 25 Phone BookThe following table describes the labels in this screen. Table 14 Phon

Prestige 2002 Series User’s GuideChapter 8 Phone Book 578.3 Lifeline Configuration (Prestige 2002L)Click PHONEBOOK in the navigation panel and then L

Prestige 2002 Series User’s Guide58 Chapter 8 Phone Book

Prestige 2002 Series User’s GuideChapter 9 Logs 59CHAPTER 9LogsThis chapter contains information about the Prestige’s Logs screen. Refer to the Append

Prestige 2002 Series User’s Guide6 Customer SupportCustomer SupportPlease have the following information ready when you contact customer support.• Pro

Prestige 2002 Series User’s Guide60 Chapter 9 Logs9.1.1 Log Message DescriptionsThe following tables provide descriptions of example log messages. De

Prestige 2002 Series User’s GuideChapter 9 Logs 61Too large ICMP packet has been droppedThe device dropped an ICMP packet that was too large.Configura

Prestige 2002 Series User’s Guide62 Chapter 9 LogsTable 21 FSM Logs: Caller SideLOG MESSAGE DESCRIPTIONVoIP Call Start Ph[Phone Port Number] <- O

Prestige 2002 Series User’s GuideChapter 10 Maintenance 63CHAPTER 10MaintenanceThis chapter displays system information such as ZyNOS firmware, port I

Prestige 2002 Series User’s Guide64 Chapter 10 Maintenance10.3 F/W Upload ScreenFind firmware at www.zyxel.com in a file that (usually) uses the syst

Prestige 2002 Series User’s GuideChapter 10 Maintenance 65Figure 29 Firmware UploadThe following table describes the labels in this screen.After you

Prestige 2002 Series User’s Guide66 Chapter 10 MaintenanceFigure 30 Firmware Upload In ProcessThe device automatically restarts in this time causing

Prestige 2002 Series User’s GuideChapter 10 Maintenance 67Figure 33 Configuration10.4.1 Backup ConfigurationBackup Configuration allows you to bac

Prestige 2002 Series User’s Guide68 Chapter 10 MaintenanceAfter you see a “configuration upload successful” screen, you must then wait one minute befo

Prestige 2002 Series User’s GuideChapter 10 Maintenance 69Figure 36 Reset Warning MessageYou can also press the RESET button on the rear panel to re

Prestige 2002 Series User’s GuideTable of Contents 7Table of ContentsCopyright ...

Prestige 2002 Series User’s Guide70 Chapter 10 Maintenance

Prestige 2002 Series User’s GuideChapter 11 Troubleshooting 71CHAPTER 11TroubleshootingThis chapter covers potential problems and the corresponding re

Prestige 2002 Series User’s Guide72 Chapter 11 Troubleshooting11.3 Problems with the LAN Interface11.4 Problems with Internet Access11.5 Problems w

Prestige 2002 Series User’s GuideChapter 11 Troubleshooting 7311.6 Problems with the Web Configurator11.7 Problems with Telephone or Telephone PortT

Prestige 2002 Series User’s Guide74 Chapter 11 Troubleshooting11.8 Problems with Voice ServiceTable 34 Troubleshooting Voice ServicePROBLEM CORRECT

Prestige 2002 Series User’s GuideAppendix A Hardware Specifications 75Appendix AHardware SpecificationsEthernet Port Specifications10/100Mbps Half / F

Prestige 2002 Series User’s Guide76 Appendix A Hardware SpecificationsPrestige 2002L Power Adaptor SpecificationsTable 36 Prestige 2002L Power Adapt

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 77Appendix BSetting up Your Computer’s IP AddressAll computers must

Prestige 2002 Series User’s Guide78 Appendix B Setting up Your Computer’s IP AddressFigure 38 WIndows 95/98/Me: Network: ConfigurationInstalling Com

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 793 Select Microsoft from the list of manufacturers.4 Select Client

Prestige 2002 Series User’s Guide8 Table of Contents3.4 Configuring Password ...

Prestige 2002 Series User’s Guide80 Appendix B Setting up Your Computer’s IP AddressFigure 40 Windows 95/98/Me: TCP/IP Properties: DNS Configuration

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 81Figure 41 Windows XP: Start Menu2 For Windows XP, click Network

Prestige 2002 Series User’s Guide82 Appendix B Setting up Your Computer’s IP AddressFigure 43 Windows XP: Control Panel: Network Connections: Proper

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 83• If you have a static IP address click Use the following IP Addre

Prestige 2002 Series User’s Guide84 Appendix B Setting up Your Computer’s IP Address7 In the Internet Protocol TCP/IP Properties window (the General t

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 85Macintosh OS 8/9 1 Click the Apple menu, Control Panel and double-

Prestige 2002 Series User’s Guide86 Appendix B Setting up Your Computer’s IP AddressFigure 48 Macintosh OS 8/9: TCP/IP3 For dynamically assigned set

Prestige 2002 Series User’s GuideAppendix B Setting up Your Computer’s IP Address 87Figure 49 Macintosh OS X: Apple Menu2 Click Network in the icon

Prestige 2002 Series User’s Guide88 Appendix B Setting up Your Computer’s IP Address5 Click Apply Now and close the window.6 Turn on your Prestige and

Prestige 2002 Series User’s GuideAppendix C IP Subnetting 89Appendix CIP SubnettingIP Addressing Routers “route” based on the network number. The rout

Prestige 2002 Series User’s GuideTable of Contents 9Chapter 6VoIP Screens...

Prestige 2002 Series User’s Guide90 Appendix C IP SubnettingSince the first octet of a class “A” IP address must contain a “0”, the first octet of a c

Prestige 2002 Series User’s GuideAppendix C IP Subnetting 91Since the mask is always a continuous number of ones beginning from the left, followed by

Prestige 2002 Series User’s Guide92 Appendix C IP SubnettingDivide the network 192.168.1.0 into two separate subnets by converting one of the host ID

Prestige 2002 Series User’s GuideAppendix C IP Subnetting 93Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a

Prestige 2002 Series User’s Guide94 Appendix C IP SubnettingExample Eight SubnetsSimilarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100,

Prestige 2002 Series User’s GuideAppendix C IP Subnetting 95Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the su

Prestige 2002 Series User’s Guide96 Appendix C IP Subnetting

Prestige 2002 Series User’s GuideAppendix D PPPoE 97Appendix DPPPoEPPPoE in ActionAn ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet

Prestige 2002 Series User’s Guide98 Appendix D PPPoEFigure 51 Single-Computer per Device Hardware ConfigurationHow PPPoE WorksThe PPPoE driver makes

Prestige 2002 Series User’s GuideIndex 99IndexNumerics64kbps 508kbps 50AAbS 46ACK Message 40Administrator Inactivity Timer 30ALG 46Alternative Subnet