Zyxel-communications P-2002 Manual de usuario

P-2002 SeriesVoIP Analog Telephone AdaptorUser’s GuideVersion 3.6010/2005

P-2002 Series User’s Guide10 Customer Support

P-2002 Series User’s Guide100 Chapter 12 TroubleshootingFigure 45 Internet Options3 Click Apply to save this setting.12.9.1.2 Enable Pop-up Blocke

P-2002 Series User’s GuideChapter 12 Troubleshooting 101Figure 46 Internet Options3 Type the IP address of your device (the web page that you do not

P-2002 Series User’s Guide102 Chapter 12 TroubleshootingFigure 47 Pop-up Blocker Settings5 Click Close to return to the Privacy screen. 6 Click Appl

P-2002 Series User’s GuideChapter 12 Troubleshooting 103Figure 48 Internet Options 2 Click the Custom Level... button. 3 Scroll down to Scripting. 4

P-2002 Series User’s Guide104 Chapter 12 TroubleshootingFigure 49 Security Settings - Java Scripting12.9.3 Java Permissions1 From Internet Explorer

P-2002 Series User’s GuideChapter 12 Troubleshooting 105Figure 50 Security Settings - Java 12.9.3.1 JAVA (Sun)1 From Internet Explorer, click Tools

P-2002 Series User’s Guide106 Chapter 12 TroubleshootingFigure 51 Java (Sun)

P-2002 Series User’s GuideAppendix A 107APPENDIX AProduct SpecificationsSee also the introduction chapter for a general overview of the key features.S

P-2002 Series User’s Guide108 Appendix ATable 42 Feature SpecificationsVoice Functions SIP (RFC 3261) version 2SDP (RFC 2327)RTP (RFC 1889)RTCP (RFC

P-2002 Series User’s GuideAppendix A 109Power Adaptor SpecificationsProtocol Support PPP over Ethernet (RFC 2516)Transparent bridging for unsupported

P-2002 Series User’s GuideTable of Contents 11Table of ContentsCopyright ...

P-2002 Series User’s Guide110 Appendix ANORTH AMERICAN PLUG STANDARDSAC Power Adapter Model AA-121A25Input Power AC120Volts/60Hz/19WOutput Power AC 12

P-2002 Series User’s GuideAppendix B 111APPENDIX BSetting up Your Computer’s IP AddressAll computers must have a 10M or 100M Ethernet adapter card and

P-2002 Series User’s Guide112 Appendix BFigure 52 WIndows 95/98/Me: Network: ConfigurationInstalling ComponentsThe Network window Configuration tab

P-2002 Series User’s GuideAppendix B 1133 Select Microsoft from the list of manufacturers.4 Select Client for Microsoft Networks from the list of netw

P-2002 Series User’s Guide114 Appendix BFigure 54 Windows 95/98/Me: TCP/IP Properties: DNS Configuration4 Click the Gateway tab.• If you do not know

P-2002 Series User’s GuideAppendix B 115Figure 55 Windows XP: Start Menu2 In the Control Panel, double-click Network Connections (Network and Dial-u

P-2002 Series User’s Guide116 Appendix BFigure 57 Windows XP: Control Panel: Network Connections: Properties4 Select Internet Protocol (TCP/IP) (und

P-2002 Series User’s GuideAppendix B 117• If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask,

P-2002 Series User’s Guide118 Appendix BFigure 60 Windows XP: Advanced TCP/IP Properties7 In the Internet Protocol TCP/IP Properties window (the Gen

P-2002 Series User’s GuideAppendix B 119Figure 61 Windows XP: Internet Protocol (TCP/IP) Properties8 Click OK to close the Internet Protocol (TCP/IP

P-2002 Series User’s Guide12 Table of Contents3.2 General Setup ...

P-2002 Series User’s Guide120 Appendix BFigure 62 Macintosh OS 8/9: Apple Menu2 Select Ethernet built-in from the Connect via list.Figure 63 Macin

P-2002 Series User’s GuideAppendix B 1214 For statically assigned settings, do the following:•From the Configure box, select Manually.• Type your IP a

P-2002 Series User’s Guide122 Appendix BFigure 65 Macintosh OS X: Network4 For statically assigned settings, do the following:•From the Configure bo

P-2002 Series User’s GuideAppendix C 123APPENDIX CIP SubnettingIP Addressing Routers “route” based on the network number. The router that delivers the

P-2002 Series User’s Guide124 Appendix CSince the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can

P-2002 Series User’s GuideAppendix C 125Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number

P-2002 Series User’s Guide126 Appendix CNote: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed” to form ne

P-2002 Series User’s GuideAppendix C 127Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address s

P-2002 Series User’s Guide128 Appendix CExample Eight SubnetsSimilarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110). The follo

P-2002 Series User’s GuideAppendix C 129Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also deter

P-2002 Series User’s GuideTable of Contents 135.6 Voice Coding ...

P-2002 Series User’s Guide130 Appendix C

P-2002 Series User’s GuideAppendix D 131APPENDIX DPPPoEPPPoE in ActionAn ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516)

P-2002 Series User’s Guide132 Appendix DFigure 66 Single-Computer per Router Hardware ConfigurationHow PPPoE WorksThe PPPoE driver makes the Etherne

P-2002 Series User’s GuideAppendix E 133APPENDIX EInternal SPTGENInternal SPTGEN OverviewInternal SPTGEN (System Parameter Table Generator) is a confi

P-2002 Series User’s Guide134 Appendix EIf you enter a parameter that is invalid in the Input column, the Prestige will not save the configuration and

P-2002 Series User’s GuideAppendix E 135Figure 71 Internal SPTGEN FTP Download ExampleNote: You can rename your “rom-t” file when you save it to yo

P-2002 Series User’s Guide136 Appendix E The following are Internal SPTGEN screens associated with the SMT screens of your Prestige.Table 58 Abbrevi

P-2002 Series User’s GuideAppendix E 13740000002 = Active <0(No) | 1(Yes)> = 140000003 = ISP's Name = ChangeMe40000004 = Encapsulation &

P-2002 Series User’s Guide138 Appendix ETable 61 Menu 12 / Menu 12.1.1 IP Static Route Setup FIN FN PVA INPUT120101001 = IP Static Route set #1, Nam

P-2002 Series User’s GuideAppendix E 139120104004 = IP Static Route set #4, Destination IP subnetmask = 0120104005 = IP Static Route set #4, Gateway

P-2002 Series User’s Guide14 Table of ContentsChapter 8Phone Book ...

P-2002 Series User’s Guide140 Appendix E120108002 = IP Static Route set #8, Active <0(No) |1(Yes)> = 0120108003 = IP Static Route set #8, Dest

P-2002 Series User’s GuideAppendix E 141150000023 = SUA Server #6 Protocol <0(All)|6(TCP)|17(UDP)>= 0150000024 = SUA Server #6 Port Start = 015

P-2002 Series User’s Guide142 Appendix ETable 63 Menu 21.1 Filter Set #1 / Menu 21 Filter set #1 FIN FN PVA INPUT210100001 = Filter Set 1, Name <

P-2002 Series User’s GuideAppendix E 143210102009 = IP Filter Set 1,Rule 2 Src Subnet Mask = 0210102010 = IP Filter Set 1,Rule 2 Src Port = 02101020

P-2002 Series User’s Guide144 Appendix E210104006 = IP Filter Set 1,Rule 4 Dest Port = 137210104007 = IP Filter Set 1,Rule 4 Dest Port Comp <0(non

P-2002 Series User’s GuideAppendix E 145210106001 = IP Filter Set 1,Rule 6 Type <2(TCP/IP)> = 2210106002 = IP Filter Set 1,Rule 6 Active <0

P-2002 Series User’s Guide146 Appendix E210201007 = IP Filter Set 2, Rule 1 Dest Port Comp<0(none)|1(equal)|2(not equal)|3(less)|4(greater)> = 1

P-2002 Series User’s GuideAppendix E 147210202014 = IP Filter Set 2, Rule 2 Act Not Match<1(check next)|2(forward)|3(drop)> = 1/ Menu 21.1.2.3 F

P-2002 Series User’s Guide148 Appendix E210204007 = IP Filter Set 2, Rule 4 Dest Port Comp<0(none)|1(equal)|2(not equal)|3(less)|4(greater)> = 1

P-2002 Series User’s GuideAppendix E 149210205014 = IP Filter Set 2, Rule 5 Act Not Match<1(check next)|2(forward)|3(drop)> = 1/ Menu 21.1.2.6 F

P-2002 Series User’s GuideTable of Contents 1512.8 Problems with Voice Service ...

P-2002 Series User’s Guide150 Appendix EFIN FN PVA INPUT230000000 = System Password = 1234Table 65 Menu 23 System Menus (continued)Table 66 Menu

P-2002 Series User’s GuideAppendix E 151241100014 = DNS Service Access <0(all)|1(none)|2(Lan)|3(Wan)> = 0241100015 = DNS Service Secured IP addr

P-2002 Series User’s Guide152 Appendix E980101022 = SIP #1 DTMF Key Type <0(RFC_2833) |1(PCM) |2(SIP_INFO) |3(RFC_2833_LIKE_SIP_INFO)> = 098010

P-2002 Series User’s GuideAppendix E 153980102017 = SIP #2 Domain Name = sipserver.net980102018 = SIP #2 Mapping to POTS Phone1 <0(No) | 1(Yes)&g

P-2002 Series User’s Guide154 Appendix E980301006 = Phone #1 Voice Active Detection Support <0(No) |1(Yes)> = 0980301007 = Phone #1 Dialing Sh

P-2002 Series User’s GuideAppendix E 155/ Menu 98.7.1 Phone Book (Speed Dial) #1 SetupFIN FN PVA INPUT980701001 = Phone Book #1 Active <0(No) |1(Y

P-2002 Series User’s Guide156 Appendix E980705003 = Phone Book #5 SIP IP/URL =980705004 = Phone Book #5 Name = 980705005 = Phone Book #5 Type <0(

P-2002 Series User’s GuideAppendix E 157/ Menu 98.7.10 Phone Book (Speed Dial) #10 SetupFIN FN PVA INPUT980710001 = Phone Book #10 Active <0(No) |

P-2002 Series User’s Guide158 Appendix E981101011 = Call Forward #1 Table[3] caller = 981101012 = Call Forward #1 Table[3] dest = 981101013

P-2002 Series User’s GuideAppendix E 159981102014 = Call Forward #2 Table[4] caller =981102015 = Call Forward #2 Table[4] dest =981102016

P-2002 Series User’s Guide16 Table of Contents

P-2002 Series User’s Guide160 Appendix E

P-2002 Series User’s GuideIndex 161IndexNumerics110V AC 6230V AC 664kbps 628kbps 62AAbnormal Working Conditions 7AbS 55AC 6Accept 79Accessories 6ACK M

P-2002 Series User’s Guide162 IndexContact Information 8Contacting Customer Support 8Copyright 3Correcting Interference 4Corrosive Liquids 6CoS 64Cove

P-2002 Series User’s GuideIndex 163Flashing 69Foreign Exchange Office 107Foreign Exchange Station 107Forward to Number 79France, Contact Information 8

P-2002 Series User’s Guide164 IndexLifeline 23, 24, 75, 108Lifeline Logs 84Lifeline Screen 80Lightning 6LINE Port 24Line Ports 107Liquids, Corrosive 6

P-2002 Series User’s GuideIndex 165PHONE 1 and 2 Ports 59, 73Phone Book 75Phone Common Screen 73Phone Port Screen 68Phone Port Settings 68, 73, 79Phon

P-2002 Series User’s Guide166 IndexRFC 1889 48, 108RFC 1890 108RFC 2327 108RFC 2516 109RFC 3261 108RFC 3489 54RFC 3842 55RFC 867 38RFC 868 38RFC3489 1

P-2002 Series User’s GuideIndex 167TTable Number 79Tampering 7Telecommunication Line Cord. 6Telephone 8Television Interference 4Television Reception 4

P-2002 Series User’s Guide168 IndexZZyNOS 3ZyNOS Firmware Version 86ZyXEL Communications Corporation 3ZyXEL Home Page 4ZyXEL Limited WarrantyNote 7ZyX

P-2002 Series User’s GuideList of Figures 17List of FiguresFigure 1 LEDs ...

P-2002 Series User’s Guide18 List of FiguresFigure 39 Configuration ...

P-2002 Series User’s GuideList of Tables 19List of TablesTable 1 LED Descriptions ...

P-2002 Series User’s Guide20 List of TablesTable 39 Troubleshooting Telephone ... 9

P-2002 Series User’s GuidePreface 21PrefaceCongratulations on your purchase of the Prestige 2002 Series VoIP Analog Telephone Adaptor. Note: Register

P-2002 Series User’s Guide22 Preface• Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control Panels and then Mo

P-2002 Series User’s GuideChapter 1 Introducing the Prestige 23CHAPTER 1Introducing the PrestigeThis chapter introduces the main features and applicat

P-2002 Series User’s Guide24 Chapter 1 Introducing the PrestigeAuto-crossover 10/100 Mbps Ethernet Interfaces The Ethernet interfaces automatically ad

P-2002 Series User’s GuideChapter 1 Introducing the Prestige 25Comfort Noise GenerationThe Prestige generates background noise to fill moments of sile

P-2002 Series User’s Guide26 Chapter 1 Introducing the PrestigeFigure 1 LEDs1.5 ApplicationsHere are some examples of how you can use your Prestige

P-2002 Series User’s GuideChapter 1 Introducing the Prestige 27Figure 2 Internet Telephony Service Provider Application1.5.2 Make Calls via IP-PBXI

P-2002 Series User’s Guide28 Chapter 1 Introducing the PrestigeThe following figure shows a basic example of how you would make a peer-to-peer VoIP ca

P-2002 Series User’s GuideChapter 2 Introducing the Web Configurator 29CHAPTER 2Introducing the WebConfiguratorThis chapter describes how to access th

P-2002 Series User’s GuideCopyright 3CopyrightCopyright © 2005 by ZyXEL Communications Corporation.The contents of this publication may not be reprodu

P-2002 Series User’s Guide30 Chapter 2 Introducing the Web ConfiguratorFigure 5 Web Configurator IP Address 4 Type "1234" (default) as the

P-2002 Series User’s GuideChapter 2 Introducing the Web Configurator 312.3 Resetting the PrestigeIf you forget your password or cannot access the web

P-2002 Series User’s Guide32 Chapter 2 Introducing the Web ConfiguratorFigure 8 Web ConfiguratorThe following table describes the navigation panel a

P-2002 Series User’s GuideChapter 2 Introducing the Web Configurator 332.5 Common Screen Command ButtonsThe following table shows common command butt

P-2002 Series User’s Guide34 Chapter 2 Introducing the Web Configurator

P-2002 Series User’s GuideChapter 3 System Screens 35CHAPTER 3System ScreensThis chapter provides information on the System screens.3.1 System Overvi

P-2002 Series User’s Guide36 Chapter 3 System ScreensFigure 9 System General 3.4 Configuring PasswordTo change your Prestige’s password (recommende

P-2002 Series User’s GuideChapter 3 System Screens 373.5 Pre-defined NTP Time Servers ListThe Prestige uses the following pre-defined list of NTP tim

P-2002 Series User’s Guide38 Chapter 3 System ScreensFigure 11 Time SettingThe following table describes the labels in this screen.Table 7 Time Se

P-2002 Series User’s GuideChapter 3 System Screens 39Time Zone Choose the Time Zone of your location. This will set the time difference between your t

P-2002 Series User’s Guide4 Federal Communications Commission (FCC) Interference StatementFederal CommunicationsCommission (FCC) InterferenceStatement

P-2002 Series User’s Guide40 Chapter 3 System Screens

P-2002 Series User’s GuideChapter 4 Ethernet Screens 41CHAPTER 4Ethernet ScreensThis chapter describes how to configure the Prestige’s Ethernet and ma

P-2002 Series User’s Guide42 Chapter 4 Ethernet Screens4.1.3 PPPoE EncapsulationPoint-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up

P-2002 Series User’s GuideChapter 4 Ethernet Screens 43Figure 12 ETHERNETTable 8 ETHERNETLABEL DESCRIPTIONGet IP Address Automatically Select this

P-2002 Series User’s Guide44 Chapter 4 Ethernet Screens4.3 Configuring the Ethernet Management PortClick ETHERNET in the navigation panel and then Mg

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 45CHAPTER 5Introduction to VoIPThis chapter provides background information on VoIP and SIP.5

P-2002 Series User’s Guide46 Chapter 5 Introduction to VoIP5.2.2 SIP Call ProgressionThe following figure displays the basic steps in the setup and t

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 47Figure 14 SIP User Agent5.2.3.2 SIP Proxy ServerA SIP proxy server receives requests fro

P-2002 Series User’s Guide48 Chapter 5 Introduction to VoIPFigure 16 SIP Redirect Server5.2.3.4 SIP Register ServerA SIP register server maintains

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 49NAT may be implemented on a device that is between your Prestige and the Internet.5.3.1 NA

P-2002 Series User’s GuideFederal Communications Commission (FCC) Interference Statement 5

P-2002 Series User’s Guide50 Chapter 5 Introduction to VoIPThe following table summarizes how these NAT types handle outgoing and incoming packets. Re

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 51Figure 19 Full Cone NAT Example5.3.2.2 Restricted Cone NATAs in full cone NAT, a restric

P-2002 Series User’s Guide52 Chapter 5 Introduction to VoIP5.3.2.3 Port Restricted Cone NATAs in full cone NAT, a port restricted cone NAT router map

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 53Figure 22 Symmetric NAT5.4 NAT and SIPSome NAT routers are not SIP-friendly and will sto

P-2002 Series User’s Guide54 Chapter 5 Introduction to VoIP5.4.3 STUNSTUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address T

P-2002 Series User’s GuideChapter 5 Introduction to VoIP 555.6.1 G.711G.711 is a Pulse Code Modulation (PCM) waveform codec. G.711 provides very good

P-2002 Series User’s Guide56 Chapter 5 Introduction to VoIP

P-2002 Series User’s GuideChapter 6 VoIP Screens 57CHAPTER 6VoIP ScreensThis chapter describes how to configure advanced VoIP and QoS settings.6.1 Vo

P-2002 Series User’s Guide58 Chapter 6 VoIP ScreensFigure 24 VoIP Table 12 VoIPLABEL DESCRIPTIONSIP Account You can configure the Prestige to use

P-2002 Series User’s GuideChapter 6 VoIP Screens 596.3 Custom Tones (IVR)IVR (Interactive Voice Response) is a feature that allows you to use your te

P-2002 Series User’s Guide6 Safety WarningsSafety WarningsFor your safety, be sure to read and follow all warning notices and instructions.• To reduce

P-2002 Series User’s Guide60 Chapter 6 VoIP Screens2 Press a number from 1101~1108 on your phone followed by the “#” key.3 Play your desired music or

P-2002 Series User’s GuideChapter 6 VoIP Screens 61Figure 25 VoIP Advanced

P-2002 Series User’s Guide62 Chapter 6 VoIP ScreensThe following table describes the labels in this screen. Table 13 VoIP AdvancedLABEL DESCRIPTIONA

P-2002 Series User’s GuideChapter 6 VoIP Screens 63Server Port Enter the STUN server’s listening port for STUN requests in this field. Leave this fiel

P-2002 Series User’s Guide64 Chapter 6 VoIP Screens6.5 Quality of Service (QoS)Quality of Service (QoS) refers to both a network's ability to de

P-2002 Series User’s GuideChapter 6 VoIP Screens 656.5.2.1 DSCP and Per-Hop Behavior DiffServ defines a new DS (Differentiated Services) field to rep

P-2002 Series User’s Guide66 Chapter 6 VoIP ScreensFigure 27 QoSThe following table describes the labels in this screen.Table 14 QoSLABEL DESCRIPT

P-2002 Series User’s GuideChapter 7 Phone 67CHAPTER 7PhoneThis chapter covers how to adjust the Prestige’s phone settings.7.1 Phone IntroductionYou c

P-2002 Series User’s Guide68 Chapter 7 PhoneFigure 28 Phone PortThe following table describes the labels in this screen. Table 15 Phone PortLABEL

P-2002 Series User’s GuideChapter 7 Phone 697.3 Supplementary Phone Services OverviewSupplementary services such as call hold, call waiting, call tra

P-2002 Series User’s GuideZyXEL Limited Warranty 7ZyXEL Limited WarrantyZyXEL warrants to the original end user (purchaser) that this product is free

P-2002 Series User’s Guide70 Chapter 7 PhoneAfter pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (

P-2002 Series User’s GuideChapter 7 Phone 71• Put the first call on hold and answer the second call.Press the flash key and then “2”.7.3.2.3 European

P-2002 Series User’s Guide72 Chapter 7 PhoneIf you have another call, press the flash key to switch back and forth between caller A and B by putting

P-2002 Series User’s GuideChapter 7 Phone 73Figure 29 Phone CommonThe following table describes the labels in this screen. Table 18 Phone CommonLA

P-2002 Series User’s Guide74 Chapter 7 Phone

P-2002 Series User’s GuideChapter 8 Phone Book 75CHAPTER 8Phone BookThis chapter covers how to configure the Prestige’s phone book.8.1 Phone Book Int

P-2002 Series User’s Guide76 Chapter 8 Phone BookFigure 30 Speed DialThe following table describes the labels in this screen. Table 19 Speed DialL

P-2002 Series User’s GuideChapter 8 Phone Book 778.3 Call ForwardClick PHONEBOOK in the navigation panel and then Call Forward to display the followi

P-2002 Series User’s Guide78 Chapter 8 Phone BookFigure 31 Call Forward The following table describes the labels in this screen.

P-2002 Series User’s GuideChapter 8 Phone Book 79 Table 20 Call Forward LABEL DESCRIPTIONTable Number Select which call forwarding table you want to

P-2002 Series User’s Guide8 Customer SupportCustomer SupportPlease have the following information ready when you contact customer support.• Product mo

P-2002 Series User’s Guide80 Chapter 8 Phone Book8.4 Lifeline Configuration (Prestige 2002L)Click PHONEBOOK in the navigation panel and then Lifeline

P-2002 Series User’s GuideChapter 9 Logs 81CHAPTER 9LogsThis chapter contains information about the Prestige’s Logs screen. Refer to the Appendices fo

P-2002 Series User’s Guide82 Chapter 9 Logs9.2 Log Message DescriptionsThe following tables provide descriptions of example log messages. Destination

P-2002 Series User’s GuideChapter 9 Logs 83Too large ICMP packet has been droppedThe device dropped an ICMP packet that was too large.Configuration Ch

P-2002 Series User’s Guide84 Chapter 9 LogsTable 27 FSM Logs: Caller SideLOG MESSAGE DESCRIPTIONVoIP Call Start Ph[Phone Port Number] <- Outgoing

P-2002 Series User’s GuideChapter 10 Maintenance 85CHAPTER 10MaintenanceThis chapter displays system information such as ZyNOS firmware, port IP addre

P-2002 Series User’s Guide86 Chapter 10 MaintenanceThe following table describes the labels in this screen.10.3 F/W Upload ScreenFind firmware at www

P-2002 Series User’s GuideChapter 10 Maintenance 87Figure 35 Firmware UploadThe following table describes the labels in this screen.Note: Do not tur

P-2002 Series User’s Guide88 Chapter 10 MaintenanceFigure 37 Network Temporarily DisconnectedAfter two minutes, log in again and check your new firm

P-2002 Series User’s GuideChapter 10 Maintenance 89Figure 39 Configuration10.4.1 Backup ConfigurationBackup Configuration allows you to back up (s

P-2002 Series User’s GuideCustomer Support 9UNITED [email protected] +44 (0) 1344 30304408707 555779 (UK only) www.zyxel.co.uk ZyXEL Communic

P-2002 Series User’s Guide90 Chapter 10 MaintenanceNote: Do not turn off the device while configuration file upload is in progress.After you see a “co

P-2002 Series User’s GuideChapter 10 Maintenance 91Figure 42 Reset Warning MessageYou can also press the RESET button on the rear panel to reset the

P-2002 Series User’s Guide92 Chapter 10 Maintenance

P-2002 Series User’s GuideChapter 11 Phone Usage 93CHAPTER 11Phone UsageThis chapter describes how to use a phone connected to your Prestige for basic

P-2002 Series User’s Guide94 Chapter 11 Phone Usage11.5 Auto Firmware UpgradeDuring auto-provisioning, the Prestige checks to see if there is a newer

P-2002 Series User’s GuideChapter 12 Troubleshooting 95CHAPTER 12TroubleshootingThis chapter covers potential problems and the corresponding remedies.

P-2002 Series User’s Guide96 Chapter 12 Troubleshooting12.3 Problems with the LAN Interface12.4 Problems with Internet AccessTable 35 Troubleshoot

P-2002 Series User’s GuideChapter 12 Troubleshooting 9712.5 Problems with the Web Configurator12.6 Problems with the PasswordTable 37 Troubleshoot

P-2002 Series User’s Guide98 Chapter 12 Troubleshooting12.7 Problems with Telephone or Telephone Port12.8 Problems with Voice ServiceTable 39 Trou

P-2002 Series User’s GuideChapter 12 Troubleshooting 9912.9 Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you