Zyxel-communications ZyWALL SSL 10 Manual de usuario descargar pdf (Pagina 34)

Chapter 4 Troubleshooting

ZyWALL SSL 10 User’s Guide

V The connection is slow or intermittent.

• Transmission speed varies depending on your network connection to the ZyWALL and

the traffic load. Check with your network administrator and ask for more bandwidth

assigned to you.

V I cannot access a web site (on Mondays).

• Check that the web site is available for access.

• Check that the network administrator has not blocked you from accessing the web site

during specific times.

V I cannot access a non-web based application.

• Check that the application is available for access.

• Make sure you have following the instruction in the pop-up information window to access

the application.

• If required, make sure you enter the access account information correctly.

V I cannot access a file share.

• Check that the file server is configured properly and is available for access.

• If required, make sure you enter the access account information correctly.

• Contact your network administrator for assistance if the problem persists.

V I cannot open a file.

• If your web browser cannot open a file, you are prompted to download it to your

computer. You can then launch the appropriate application to open the file.

V I cannot rename/delete/upload a file and/or folder.

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Zyxel-communications ZyWALL SSL 10 Manual de usuario Pagina 34