ZyXEL Communications G-302 V3 Guía de usuario descargar pdf (Pagina 52)

ZyXEL G-302 v3 User’s Guide

52 Chapter 5 Troubleshooting

5.3 Problems Communicating With Other Computers

5.4 Windows Vista Users - How To Start WLAN AutoConfig

The G-302 v3 Configuration Utility in Windows Vista requires the WLAN AutoConfig

service to be turned on for it to function. If the Configuration Utility is not working it is

possible the WLAN AutoConfig service is not running. In this case follow the steps below to

start the service.

Note: Please use only the G-302 v3 Configuration Utility to configure your wireless

profiles. At the time of writing it is not recommended to use WLAN AutoConfig

and the Configuration Utility alternately.

1 Click Start on your desktop and right click Computer. Click on Manage in the menu to

bring up the Computer Management screen.

Note: At this point Windows Vista may ask for permission to perform this action. Click

Continue to proceed.

Table 17 Troubleshooting Communication Problem

PROBLEM CORRECTIVE ACTION

In wireless station

mode, the

computer with the

G-302 v3 installed

cannot

communicate with

the other

computer(s).

In Infrastructure Mode

• Make sure that the AP and the associated computers are turned on and

working properly.

• Make sure the G-302 v3 computer and the associated AP use the same SSID.

• Change the AP and the associated wireless clients to use another radio

channel if interference is high.

• Make sure that the computer and the AP share the same security option and

key. Verify the settings in the Profile Security Settings screen.

In Ad-Hoc (IBSS) Mode

• Verify that the peer computer(s) is turned on.

• Make sure the G-302 v3 computer and the peer computer(s) are using the

same SSID and channel.

• Make sure that the computer and the peer computer(s) share the same

security settings.

• Change the wireless clients to use another radio channel if interference is high.

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ZyXEL Communications G-302 V3 Guía de usuario Pagina 52