
What are the Benefits for Hospitality Businesses?
Create Customer Loyalty
Experiencing secure, always-on and easy-to-use connectivity
is a good way to make customers feel way to increase
customer satisfaction.
Increase Revenue Opportunities
A well-designed broadband Internet access solution offers
an extensive range of marketing and revenue enhancing
opportunities such as:
• In-room revenue • Meeting room revenue
• Online advertising income • E-commerce
• Special services such as VoIP, printing online, VoD, etc.
Increase Occupancy
A complete, easy-to-use broadband Internet infrastructure
attracts more customers, increases occupancy rates and
enhances perception of the hotel brand.
Offer Robust Security and Regulatory Compliance
The solution allows authorised users onto the network and
keeps data private as it travels through the airwaves. It keeps
security threats at bay and enables business to comply with
EU Directives.
Improve ROI
Through feature-rich products, operational simplicity, and
flexible architecture, ZyXEL hospitality solutions can help to
improve profits and protect investments.
Benefits for Hospitality Resellers
The Hospitality market has a high growth potential
ZyXEL offers complete hospitality solutions
Potential new vertical market for resellers
Up selling opportunity due to an open architecture
Quick and easy Hotspot as “door opener” to attract new
customers
Opportunities to add your own service offerings to the
solution
Comprehensive training and marketing support by
ZyXEL
Increase Customer Loyalty
The hospitality market faces enormous competition. In an
age where visitors or travellers can easily visit Web sites
to compare offerings, the services organizations provide
to customers must stand out from the competition. To
increase customer retention and enhance competitive
differentiation, hospitality businesses must create a
distinctive customer experience.
Attract New Guests
Business and recreational travellers increasingly expect to
“stay connected,” thus offering efficient, easy-to-use high-
speed Internet access in hospitality locations attracts new
business. Existing customers lodge fewer complaints and
experience higher levels of satisfaction and appreciation
when easy access to broadband is part of their hospitality
experience.
Satisfy Customers without Increasing Costs
Thriving in today’s highly competitive hospitality arena
requires a high level of customer satisfaction. Increasingly,
customers expect high-speed Internet access as an available
amenity. For the hospitality professional, offering this
important value-added service must be balanced against
total cost of ownership.
Internet as a Service
In an increasingly competitive marketplace the attraction of new clients and the
retention of existing customers is a key. The hospitality solutions from ZyXEL have been
designed to grow with your business and can easily respond to your needs.
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