ZyXEL Communications P-2024 Guía de usuario descargar pdf (Pagina 34)

P-2024 Support Notes

The following lists the methods ISP＇s authenticates users.

1. Check if the modem＇s MAC address' is valid.

2. Check if the host name is correct. The host name is usually the text after the @ sign. For example,

@home

3. Check if the user ID is valid. This is commonly used with the RR-Toshiba Authentication and

RR-Manager Authentication services.

If you are not able to get a WAN IP address from your ISP, check which authentication method your ISP uses

and configure the settings on the P-2024. The following sections describe how you can solve this problem.

1. If your ISP checks the MAC address

Some ISPs checks the user device (usually a computer) MAC address before assigning a WAN IP address. If

the MAC address matches one on the ISP＇s system, the ISP sends an IP address to the user device and allows

Internet access. However, if the user connects another computer with a different MAC address directly to the

modem, the ISP discards any DHCP discovery packets from the un-authorized MAC address and no IP address

is assigned.

You can set the P-2024 to copy the MAC address of the computer whose MAC address is authorized by the ISP.

The P-2024 will use the copied MAC address as its WAN MAC address.

In SMT menu 2, enter the computer MAC address. The P-2024 will use the copied MAC address as its WAN

MAC address and update SMT menu 24.1.

MAC Address:

Assigned By= IP address attached on LAN

IP Address= 192.168.5.33

Field settings:

a. Assigned By: Select IP address attached on LAN.

b. IP Address: Enter the IP address of the computer whose MAC address is authorized by the ISP.

2. If your ISP checks the host name

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ZyXEL Communications P-2024 Guía de usuario Pagina 34