ZyXEL Communications M-202 Guía de usuario descargar pdf (Pagina 53)

ZyXEL M-202 User’s Guide

Chapter 5 Troubleshooting 53

CHAPTER 5

Troubleshooting

This chapter covers potential problems and the possible remedies. After each problem

description, some instructions are provided to help you to diagnose and to solve the problem.

5.1 Problems Starting the ZyXEL Utility Program

5.2 Problem with the Link Status

Table 19 Troubleshooting Starting ZyXEL Utility Program

PROBLEM CORRECTIVE ACTION

Cannot start the

ZyXEL Wireless

LAN Utility

Make sure the ZyXEL M-202 is properly inserted and the LED is on.

Use the Device Manager to check for possible hardware conflicts. Click Start,

Settings, Control Panel, System, Hardware and Device Manager. Verify the

status of the ZyXEL M-202 under Network Adapter. (Steps may vary depending

on the version of Windows).

Install the ZyXEL M-202 in another computer.

If the error persists, you may have a hardware problem. In this case, you should

contact your local vendor.

The ZyXEL Utility

icon does not

display.

If you install the Funk Odyssey Client software on the computer, uninstall (remove)

both the Funk Odyssey Client software and ZyXEL utility, and then install the

ZyXEL utility again after restarting the computer.

Table 20 Troubleshooting Link Quality

PROBLEM CORRECTIVE ACTION

The link quality

and/or signal

strength is poor all

the time.

Search and connect to another AP with a better link quality using the Site Survey

screen.

Move your computer closer to the AP or the peer computer(s) within the

transmission range.

There may be too much radio interference (for example microwave or another AP

using the same channel) around your wireless network. Relocate or reduce the

radio interference.

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ZyXEL Communications M-202 Guía de usuario Pagina 53