ZyXEL Communications P-2602R-63 Guía de usuario descargar pdf (Pagina 268)

Prestige 2602R Series User’s Guide

Chapter 35 Troubleshooting 268

35.4 Problems Accessing the Prestige

Table 81 Troubleshooting Accessing the Prestige

PROBLEM CORRECTIVE ACTION

I cannot

access the

Prestige.

The username is “admin”. The default password is “1234”. The Password and

Username fields are case-sensitive. Make sure that you enter the correct password

and username using the proper casing.

If you have changed the password and have now forgotten it, you will need to upload

the default configuration file (Refer to

Section 2.1.2 on page 45 section ). This restores

all of the factory defaults including the password.

I cannot

access the

Prestige web

configurator.

Make sure that there is not an SMT console session running.

Use the Prestige’s WAN IP address when configuring from the WAN. Refer to Table 79

on page 266 section for instructions on checking your WAN connection.

Use the Prestige’s LAN IP address when configuring from the LAN. Refer to for

instructions on checking your LAN connection.

Check that you have enabled web service access. If you have configured a secured

client IP address, your computer’s IP address must match it. Refer to the chapter on

remote management for details. Refer to

Section 11.1.1 on page 110 for scenarios

when remote management may not be possible.

Your computer’s and the Prestige’s IP addresses must be on the same subnet for LAN

access.

If you changed the Prestige’s LAN IP address, then enter the new one as the URL.

Remove any filters in SMT menu 3.1 (LAN) or menu 11.5 (WAN) that block web

service.

You may also need to clear your Internet browser’s cache.

In Internet Explorer, click Tools and then Internet Options to open the Internet

Options screen.

In the General tab, click Delete Files. In the pop-up window, select the Delete all

offline content check box and click OK. Click OK in the Internet Options screen to

close it.

If you disconnect your computer from one device and connect it to another device that

has the same IP address, your computer’s ARP (Address Resolution Protocol) table

may contain an entry that maps the management IP address to the previous device’s

MAC address).

In Windows, use arp -d at the command prompt to delete all entries in your computer’s

ARP table.

1 2 ... 263 264 265 266 267 268 269 270 271 272 273 ... 348 349

Comentarios a estos manuales

Sin comentarios

ZyXEL Communications P-2602R-63 Guía de usuario Pagina 268

Comentarios a estos manuales

Relacionado con productos y manuales para Redes ZyXEL Communications P-2602R-63