Zyxel-communications WPA-1000 Manual de usuario descargar pdf (Pagina 55)

Chapter 5 Troubleshooting

WPA-1000 User’s Guide

3 Make sure your Internet browser does not block pop-up windows and has JavaScripts

and Java enabled. See Appendix A on page 63.

4 Make sure your computer is in the same subnet as the WPA-1000. (If you know that

there are routers between your computer and the WPA-1000, skip this step.)

• If there is a DHCP server on your network, make sure your computer and the WPA-

1000 are set to receive dynamic IP addresses. See Section 4.6.3 on page 44 and

Appendix B on page 71.

• If there is no DHCP server on your network, make sure your computer’s IP address is

in the same subnet as the WPA-1000. See Appendix B on page 71.

5 Reset the device to its factory defaults, and try to access the WPA-1000 with the default

IP address. See section Section 5.5 on page 58.

6 If the problem continues, contact the network administrator or vendor, or try one of the

advanced suggestions.

V I cannot make an Ethernet connection to the WPA-1000.

1 Check you have typed the correct IP address in the address bar of your Internet browser.

2 The IP address of your computer and the WPA-1000 must be in the same subnet.

3 Check you are using the correct cable. The LAN port is not autocrossover so you have to

use a crossover cable (included in the package) when connecting directly to your

computer or a straight-through cable if connecting via a switch.

4 Make sure that Gatekeeper is not set to All Block or Internet Only if you are

connecting to the WPA-1000 via a switch -see Section 4.6.3 on page 44.

V I cannot access the WPA-1000 wirelessly.

1 Make sure the wireless adapter on your computer is working properly.

2 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible

and supports the same wireless standard as the WPA-1000.

3 Make sure your computer (with a wireless adapter installed) is within the transmission

range of the WPA-1000.

4 Check that both the WPA-1000 and your wireless station are using the same wireless

(SSID and channel) and wireless security (WEP) settings.

V The link quality and/or signal strength is poor all the time.

1 Move your computer closer to the AP or the peer computer(s) within the transmission

range.

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Zyxel-communications WPA-1000 Manual de usuario Pagina 55