ZyXEL Communications P-663HN-51 Guía de usuario descargar pdf (Pagina 143)

P-663H-51 User’s Guide

143

CHAPTER 24

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential

problems are divided into the following categories.

• Power, Hardware Connections, and LEDs

• ZyXEL Device Access and Login

• Internet Access

24.1 Power, Hardware Connections, and LEDs

V The ZyXEL Device does not turn on. None of the LEDs turn on.

1 Make sure the ZyXEL Device is turned on.

2 Make sure you are using the power adaptor or cord included with the ZyXEL Device.

3 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in

to an appropriate power source. Make sure the power source is turned on.

4 Turn the ZyXEL Device off and on.

5 If the problem continues, contact the vendor.

V One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 28.

2 Check the hardware connections. See Section 1.4 on page 27.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4 Turn the ZyXEL Device off and on.

5 If the problem continues, contact the vendor.

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ZyXEL Communications P-663HN-51 Guía de usuario Pagina 143