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Symptom: VPNs Unstable

Condition:

The customer can establish L2PT tunnel successfully.

But if using continue ping to the PC that behind the USG around 1 hour.

Then the tunnel will been dropped, and the same IP unable established the tunnel any more.

Also using the other one IP address, can access to GUI, but can’t login to the device.

Must reboot the device, the symptom will been improved.

CSO operation:

I have tried to reproducing this symptom in my lab, but the L2TP tunnel work fine.

This symptom just happened in the customer’s site.

I test this with customer together, but since the symptom happened, I can’t access the device

any more.

And there without any core dump file.

65. [BUG FIX] eITS# 120504199, SPR: 120601009

Symptom: :[E] USG-1000 / Crash again and Certificate Tunnel can't recover

Condition:

Customer just Import a new Certificate, create a new VPN Tunnel / Replace old Certificate

and delete old certificate, few minutes later, USG crash.

CSO operation.

We have check their diaginfo and found they use 3.00(AQV.0)-2012-05-23-120502879, we

have ask them use this week’s DF but front engineer told us this device can’t reboot all the

time, customer need wait for a confirmation with this week DF can resolve this issue or

which DF can resolve this issue they will use it.

66. [BUG FIX] ITS#71626 SPR:120427049

Symptom: VLAN interface command saves at wrong CLI group id.

Condition:

1.Add a new VLAN interface with interace name as vlan3000.

2.Add a new PPP interface with interface name as testppp.

3. In CLI command mode, type ”show running-config” to display current running-config.

4. We would see the save location of vlan3000 VLAN interface CLI is behind testppp PPP

interface.

67. [BUG FIX] ITS#71484, SPR: 120306432

Symptom:

Connectivity check fail by using TCP when target is not in same subnet with the interface.

Condition:

Internet-----(WAN1:59.124.163.155)USG-300(GE1:192.168.10.1)---(WAN2:192.168.10.34)USG-100

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ZyXEL Communications ZYWALL 5 - V4.04 Manual de usuario Pagina 33